Who has the WORST Customer Service?

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5 أشهر قبل

Samsung vs OnePlus, Huawei, Xiaomi, Blackberry, OPPO, Vivo, Apple. Let's see which tech company has the best and worst Customer Support!
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Disclaimer: All the faces of people used in this video to represent employees are purely stock footage and picked randomly based on apparent gender.

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تعليقات: 14 860
Mrwhosetheboss 5 أشهر قبل
Has anyone had any particularly good / bad experiences with Tech Customer Service? I'd love to know! 😁 To see one of the worst Tech Scams in existence: arface.info/mate/3Z2HlbJzaKN5pWE/fydyw.html To learn all about Crypto for a complete beginner: arface.info/mate/2IuGl9xqh3l8eXo/fydyw.html
Astrein _717
Astrein _717 3 أيام قبل
Xbox Support, perfect
Dale Franz Maloom
Dale Franz Maloom 4 أيام قبل
You missed one customer service Nokia you must make a part 2 with the Nokia
markk astilla
markk astilla أشهر قبل
Please Gift me an iPhone 🙏🇵🇭🇵🇭
Steven Jones
Steven Jones أشهر قبل
You are One of those people
s p
s p أشهر قبل
Many yrs back I had this first Samsung galaxy phone. It’s headphones didn’t work right out of the box - getting them replaced took 4 months. Then in month 6, the touch screen partially stopped working - it worked everywhere except when I dialled a phone number - the keys 7 8 9 didn’t work. They fixed it in warranty but same issue again after couple of weeks. So sent the phone back, got it fixed and it started working. Two months later, same issue again and this time they simply denied fixing the issue. Had to escalate the complaint to get it fixed again. However, after this the key 8 never worked. Fed up of this, I ended up selling it for peanuts. Got a used Nokia phone after this and it worked for many years after that.
MD. Atikur Rahman
MD. Atikur Rahman 4 ساعات قبل
OnePlus was proper. Any normal guy would think the battery's damaged in that situation.
ESCOBAR Ma3 el-a25sam
ESCOBAR Ma3 el-a25sam 6 ساعات قبل
I don't know my companion but in my country Samsung has the best repair and after sales service. 🤷‍♂️
Ga.vijaymurugan Vijay
Ga.vijaymurugan Vijay 8 ساعات قبل
I love stevejobs I love apple 🍎 awesome
Andrei Vlad
Andrei Vlad 8 ساعات قبل
Vivo deserves the most stars because you don't have to speak with indians lol
TheRealIndoRaptor 14 ساعات قبل
I’ve found Apple customer service very helpful-I called for help with my Apple Pencil(I had lost the tip and couldn’t find more online) and they were very friendly and helpful.
mr.mustard 21 ساعات قبل
aaron is gon karen mode
Robin Jacobs
Robin Jacobs أيام قبل
Can confirm, Samsung has THE worst support and customer care of any company I have ever dealt with. It's insane. Even more hilariously, they always send you to UK phone support, which cannot access/help you with orders made from their Irish website, but they only have the UK support. So you're basically stuck (until you start sending court letters, as it turns out...).
Enjoy with Shrri
Enjoy with Shrri أيام قبل
அண்ணா அருண் அண்ணா நீ தமிழ் அல்லது பிரிதிஷா
Opa Joka
Opa Joka أيام قبل
In germany is it always 5 stars .
M N أيام قبل
like this guy from this video
Timalay أيام قبل
Years back my newly purchase OnePlus X didn't seem to get any signal shortly after purchasing it. I talked to OnePlus via live chat, and it get replaced pretty much instantly.
Hey Its Vyga
Hey Its Vyga أيام قبل
Thing is, my face unlocked on my mother's phone 😳, my parents said that we could get money by telling them. But I don't think its unlocking anymore with my face.
dude أيام قبل
Goodbye guys I'm lobat!!! I need costumer service on how to refill my battery
:D أيام قبل
Feels like everyone is from asia
Athena Playz ♡
Athena Playz ♡ أيام قبل
Apple for me was cool and kind over text
AJ Official
AJ Official 2 أيام قبل
Haha just i remember the thing that most of all call centers are doing , to cut the customer complaints , that is making noises that sounds signal interuption 😂😂
NIRUSREE 1234 2 أيام قبل
I expect that Samsung or apple are the winner
Amirmohamad 3 أيام قبل
I'm live Iran and I use Xbox game pass a lot because it's cheap. There was this one time when I had bought a virtual credit card or something (it was legit), and I wanted to use the money to buy game pass but it kept saying there was an error. I contacted Microsoft and even though they have no official services in Iran, they still tried to help me again and again. It got to a point where basically the boss of of that branch was trying to solve my problem and bunch of other people were involved. I was really impressed.
Dyei El
Dyei El 3 أيام قبل
Wow, never knew Oppo uses "Alcohol Free" by Twice as waiting music.
DuckyDuckPlayz 3 أيام قبل
I wouldn’t really think it as a taste of what you would expect because I do agree that it wasn’t a great survey having only called the company once, but some people just don’t know or are, no offence, dumb.
KashMoney Gaming
KashMoney Gaming 3 أيام قبل
Alternate title: British man prank calls phone company to make them feel uncomfortable
TheFammyz 3 أيام قبل
Apple: Is that.. an IPAD!
alisha angi
alisha angi 3 أيام قبل
I have a vivo phone what a coincidence
Heidi D
Heidi D 3 أيام قبل
I live in Canada, and I called Apple last night and they were great! Answered right away, and I didn’t get the automated assistant!
Jody Billings
Jody Billings 3 أيام قبل
They assume that the average consumer has basic technical knowledge but many people do not. I was in computer sales a long time ago and I still remember an angry customer calling about his desktop not working. After he stopped yelling at me about the junky computer I sold him I asked him what was happening, after a few minutes I determined that he was pressing the front power switch but had not turned on the main power switch on the back of the tower. I can understand if this was his first desktop but the first page of the manual which he had not opened showed a diagram and the words main power switch. After dealing with thousands of hours of this I can see a few of those phone support people getting frustrated with their jobs.
Jamie Cusack
Jamie Cusack 4 أيام قبل
Apple is better in Ireland than where you are "
Keshern Parthiban
Keshern Parthiban 4 أيام قبل
2:56 4:13 10:30 all the rickrolls 🤣😂
Adarsh Kalekar
Adarsh Kalekar 4 أيام قبل
Xiaomi has the best customer service
Royalty Approved
Royalty Approved 4 أيام قبل
Apple, I expected better 🤦🏻
CRSxNINJA 5 أيام قبل
4:43 was great
Sherzod Saydullayev
Sherzod Saydullayev 5 أيام قبل
Samsung of the best
Foxy Foureye
Foxy Foureye 5 أيام قبل
As someone who works as a quality control person in a call centre, listening to this makes my blood boil 🤣
Benedict Contawe
Benedict Contawe 5 أيام قبل
4:4 Ash hahahahahahahaha
XAYPHR 5 أيام قبل
Manz low key got Rick rolled
Bluu.Berry.Pai. 5 أيام قبل
Samsung did not end the call though- it said call failed😭
C. Porto
C. Porto 5 أيام قبل
Omg that's awful. Good thing Portuguese is only spoken in few places, we've got a natural barrier for stupid.
✨bLOby✨ 5 أيام قبل
Why does the oppo's music sounds like Twice's alcohol free
AC STUDIOS 6 أيام قبل
he giving hints to the support agents is like my mom giving hints with my homework.:)))
john rey lagadon
john rey lagadon 6 أيام قبل
I work in BPO and our job is to handle ckncerns like this over the phone. As per watching the video I conclude base on my personal experience too that it is not technically the company itself. It's about how the representative should identify the issue or concern to get into the bottom of it and provide exact or appropriate resolution. Just proper positioning of probing questions.
Michael Antonio
Michael Antonio 6 أيام قبل
I've worked in the tech business for the past 45 years. Having to call EVERY SINGLE TECH CUSTOMER SUPPORT at one point or another. The absolute WORST customer support I've ever encountered was from Hitachi.
Aster Amahizione
Aster Amahizione 6 أيام قبل
phone roller in a mutsheLL
shantanu urgunde
shantanu urgunde 7 أيام قبل
it will take me a hour to keep up with fact that someone called me for this
HeyItzLightning 7 أيام قبل
While all companies deserted him the chinese ones were quick and didn't let him down
Hari Prasad B
Hari Prasad B 7 أيام قبل
the viewers had been rickrolled
Funtime with Anshula
Funtime with Anshula 7 أيام قبل
Imagine if Samsung sees this
Veer Shah
Veer Shah 7 أيام قبل
i like how the one lus guy just went to a concert lol
Manca V.
Manca V. 7 أيام قبل
on samsung it didnt say call ended it said call failed so it coulda been an acctident
Mr. Modrobulvus
Mr. Modrobulvus 7 أيام قبل
2:49 The party at the oneplus customer service made me laugh XD
xXMelonpro91Xx 8 أيام قبل
10:10 I live in Germany and it feels like the german Apple support is way more „competent“ when I had a problem.
sachin9131 8 أيام قبل
It's a great video and were asking basic question with a bit of twist but how a support service works it route you to some new or if lucky get to someone who's skillfully able resolve your issue. It's a random thing depending on the hiring and training on the part of the company. But I think you know this already so 👍
Scott Starrs
Scott Starrs 8 أيام قبل
Your Actually Getting Rickrolled
Alain Pfaeffli
Alain Pfaeffli 8 أيام قبل
Oneplus support 2018: send to china. Yeah..No! i gave android a try 😂
Miles SZJ
Miles SZJ 8 أيام قبل
in the apple uk support was very good for me,i had a very old imac (2004 i think)that i used for music and this was in 2020,they tried very well to help me,all of the stuff they listed would’ve worked if some of the stuff wasnt greyed out,they ended up sending me an email that was very informative
Cristie Epuri
Cristie Epuri 9 أيام قبل
was i the only one who thought oppo’s hold music was twice alcohol free
Coco’s world
Coco’s world 9 أيام قبل
Coco’s world
Coco’s world 9 أيام قبل
CubE P
CubE P 9 أيام قبل
Turned out to be ASUS they trying to cover up the ramdump problem
amazedguineapigs 9 أيام قبل
hello milo time stamp 4:39
Sudair Ahmad
Sudair Ahmad 9 أيام قبل
The Broke Traveller
The Broke Traveller 9 أيام قبل
The Rick Astley email address got me laughing and rolling. Lmao! 😂😂😂😂🤣🤣🤣🤣
Rohan Being Obliberated
Rohan Being Obliberated 9 أيام قبل
most times on other customer support websites like on games and u select any apple product it just says “Enter your iTunes”
x ZareX x
x ZareX x 10 أيام قبل
And i love huawei and Xiamoi, i think, both are the same hahaha
YellowCyanXY 10 أيام قبل
10:31 I cringed and laughed at this
Mr X
Mr X 10 أيام قبل
Wow apple I’m so disappointed ☹️
Joshiv Yo
Joshiv Yo 11 أيام قبل
my father works in huawei
Tomas Plunksnis
Tomas Plunksnis 11 أيام قبل
Well we can all agree that Apple Support on the internet is the best ‘support’ out there.
Zikhona Maphanga
Zikhona Maphanga 12 أيام قبل
Mr.whose is so funny love your videos
Srinivas 12 أيام قبل
The reason why the calls take around ten minutes is because they have certain guidelines to go through otherwise the company gets on their back riding them to the sunset. Also the noise might just be construction as people are working from home.
itsnicoletiana 12 أيام قبل
I got the iPhone 13 pro max in white 128gb and did an unboxing video on my channel! Absolutely love this phone. I also did a Spigen clear glitter case unboxing and try on, this is a great case if anyone is wanting a clear but slimming case for the 13 pro max.
faeriexhaeven 12 أيام قبل
I heard the Filipino accent for Samsung and Xiaomi. Not sure tho
GlassTuber Studio's
GlassTuber Studio's 12 أيام قبل
Holy shit i didnt actually think samsung would be that bad maube because you use the call one? Last time i had to contact them is through the Samsung Member apps which is a lot better since they fixed my problem less than 15 minutes in
المنتصر ابوبكر -almontaser
المنتصر ابوبكر -almontaser 13 أيام قبل
lissy 13 أيام قبل
oh my god lmao they were playing alcohol free by twice in the oppo one lol
Ningguang's Personal Chair and Bedsheet
Ningguang's Personal Chair and Bedsheet 13 أيام قبل
As an apple customer, it suited your personality not knowing how charging works
Abhijith krishna
Abhijith krishna 13 أيام قبل
I have an oppo Reno 2f and its screen had issues and the oppo costumer care is amazing and replaced it for free
kolivarsha 13 أيام قبل
This guy is more addicted to Rick Astley than those friends who spam rick rolls in discord
kaiden Griffin Blake
kaiden Griffin Blake 13 أيام قبل
you should of done a foreign accent for mrwhoseuncle
Earl Wynn Casañas
Earl Wynn Casañas 13 أيام قبل
The Samsung Rep was definitely Filipino. Hahaha
UnlockBoot 13 أيام قبل
Based on my experience Samsung is the best. 24/7 live chat on their website 🙂
I don't think he was fair with Samsung.
Toshima Saxena
Toshima Saxena 13 أيام قبل
Loved one plus customer support as well
GummyCats14 14 أيام قبل
Silvercellar869 14 أيام قبل
I think apple usually get problems where there iPhones get disabled so that’s why the guy wanted to run test because not charging is a very rare question
paresh kalwani
paresh kalwani 14 أيام قبل
Is it me only or any body else also think that the Samsung and oneplus customer representative are Indians because of there English accent I assume
Karl Abucejo
Karl Abucejo 14 أيام قبل
I like he dress like ash
dubsxxshiv 14 أيام قبل
The-three years are you okay....
Henry14arsenal2007 14 أيام قبل
Way too lenient on Apple when they essentially did the same as Blackberry. Also, youre really handicapping them, i believe theyre having a hard time realizing one could be so stupid not to realize a phone needs recharging especially with all the low battery warnings built in. God id hate to work in CS.
Munjin Chowdhury (hobby channel)
Munjin Chowdhury (hobby channel) 14 أيام قبل
i like how arun was like lowkey rick rolling each company by using the lyrics to the song xDDDDDDD
Angela S
Angela S 14 أيام قبل
Why was Motorola not included?
gr shark gamer
gr shark gamer 15 أيام قبل
rick astley joke in avery video
Crystal 15 أيام قبل
I thinks hes a big fan of rick astley.... ANYWAYS NEVER GONNA GIVE U UPPPP
Exanga 16 أيام قبل
I have a huawei and its very good i love it!
HClashIsTrash 16 أيام قبل
And where is PassionFruit? :D
Emil Marinov
Emil Marinov 16 أيام قبل
You know a company has the worst possible customer service when they recommend you buying a new phone instead of fixing it, because it would cost the same. -Apple xD
nytr 97
nytr 97 16 أيام قبل
I expected that Xiaomi is going to be one of the best but Huawei?
Shashank devineni
Shashank devineni 16 أيام قبل
I am surprised he asks them such a stupid questions and criticizes them for a problem people don't even see as a problem and expects them to recognise it immediately.
Humayl Khan
Humayl Khan 16 أيام قبل
Xiaomi no is
blue gamer5
blue gamer5 16 أيام قبل
Now that ARface has removed dislikes I think It would be a good idea to post a comment that says like this comment if you dislike the video then pin it I will post this comment everywhere until dislikes are back or until it is a common thing to do that
DIONOND GIRL 16 أيام قبل
Rlly just recommend if you can to contact your service provider...had best service with them
DON'T buy a Screen Protector before watching this.
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